Ticket information - Teatro La Fenice

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Ticket and general information

Here you will find all the advice you need to ensure you have an unforgettable experience.
post COVID-19 rules

All the customers are requested, before booking, to ensure that there isn’t any travel restriction from the country of origin and for which La Fenice Opera House cannot be held responsible for.
The responses of the governments to the crisis are constantly evolving. So we invite you to check our website for any further update and, especially, to consult the indications and the rules applied by your local government authorities for most recent news.

For the terms of reimbursement, La Fenice Opera House willy apply, in order to protect the customers, the provisions issued by the Government in all the cases of force majeure which may lead to the cancellation of the shows.

Where and when to buy tickets

You can buy tickets at Fenice Opera House ticket office. Tickets are also on sale at Venezia Unica box offices in the city.

LA FENICE OPERA HOUSE TICKET OFFICE

Campo San Fantin, San Marco 1965: Open every day from 10 am to 5 pm
The Fenice Administration kindly recommends its customers to arrive at the Opera House at least half an hour before the beginning of the performance, especially if they are planning to collect their tickets the same day of the performance at the Opera House ticket office.

VENEZIA UNICA BOX OFFICE (OTHER TICKET OFFICE)

Tronchetto
Venezia Unica, from 8:30am to 6:00pm

 

Piazzale Roma
Venezia Unica (in front of Calatrava bridge), from 8:30am to 6:30pm

 

Piazzale Roma
IAT office City Parking, from 8:30am to 6:30pm

 

Stazione Scalzi
Ticket office boat No 2, from 8:30am to 6:30pm

 

Stazione Santa Lucia
Venezia Unica in front of platform 2, from 8:30am to 6:30pm

 

Rialto
Ticket office boat No 2, from 8:30am to 6:30pm

 

Piazza San Marco
IAT office at 71/f (Correr Museum), from 9am to 6:30pm

 

Lido
Santa Maria Elisabetta, Ticket office, from 8:30am to 6:30pm

 

Accademia
Ticket office, from 8:30am to 6:30pm

Agenzia Venezia Unica
Venezia Unica, Via Lazzari 32 (Piazzale Cialdini), from 8:30am to 6:30pm

 

Aeroporto Marco Polo
IAT office (arrivals), from 8:30am to 6:30pm

Agenzia Venezia Unica
Venezia Unica, via Mazzini 108, from 8:30am to 6:30pm (closed on Sunday)

Agenzia Venezia Unica
Venezia Unica via Europa  2/c, from 8:30am to 6:30pm

Vigo, Ticket office boat,
from 8:30am to 5:30pm

Ticket office

Ticket office
+39 041 272 2699
From Monday to Friday excluding public holidays from 9am until 6pm

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Accessibility and reserved seats

More info

Subscriptions and tickets are on sale at Venezia Unica ticket offices in:

VENICE
La Fenice Opera House
Campo San Fantin, 1965
Open every day from 10 a.m. to 5 p.m.

The Fenice Administration kindly recommends its customers to arrive at the Theatre at least half an hour before the beginning of the performance, especially if they are planning to collect their tickets that same day at the Opera House Box office.

 

VENEZIA
Tronchetto Venezia Unica, from 8:30am to 18:00pm
Piazzale Roma Venezia Unica (in front of Calatrava bridge), from 8:30am to 6:30pm
Piazzale Roma IAT office City Parking, from 8:30am to 6:30pm
Stazione Scalzi Ticket office boat No 2, from 8:30am to 6:30pm
Stazione Santa Lucia Venezia Unica in front of platform 2, from 8:30am to 6:30pm
Rialto Ticket office boat No 2, from 8:30am to 6:30pm
Piazza San Marco 71/f (Correr Museum), IAT office, from 9am to 6:30pm
Lido Santa Maria Elisabetta, Ticket office, from 8:30am to 6:30pm
Accademia Ticket office, from 8:30am to 6:30pm

 

MESTRE
Lazzari Street 32 (Cialdini Square) Venezia Unica, from 8:30am to 6:30pm
Marco Polo Airport IAT office (arrivals), from 8:30am to 6:30pm

 

DOLO
Venezia Unica Mazzini Street 108, from 8:30am to 6:30pm (closed on Sunday)

 

SOTTOMARINA
Venezia Unica Europa Street 2/c, from 8:30am to 6:30pm

 

CHIOGGIA
Vigo, Ticket office boat, from 8:30am to 5:30pm

 

Call center +39 041 272 2699 every day from 9am until 6pm
Concerts or Opera tickets are non-refundable

WARNING


The Fenice Administration strongly advises its customers to avoid buying tickets through unauthorized agencies (especially on-line) since some cases of tickets sold at increased prices have been discovered.

The Fenice Administration declines any responsibility for any occurrence or inconvenience, which may result from the characteristics, quality and prices of the tickets that are not rightfully purchased via the authorized distribution channels specified in the following list or on our official website.

In case of variations, La Fenice will take care and do everything possible to duly inform its customers. On their part our customers are kindly requested to keep themselves informed about any possible changes. Substitutions of interpreters and program as well as variations of the play, do not entitle to a refund of the ticket.

 

Concerts or Opera tickets are non-refundable

By phone
Venezia Unica call center at Call center +39 041 272 2699 every day from 9am until 6pm

 

ONLINE
Through the “Fenice Opera House” official website;

 

By connecting to the official website www.teatrolafenice.it and following the link “BUY”, tickets can be purchased for different representations with a surcharge of 10% for the service.

Tickets purchase only for groups (minimum 10 people)
By Email ticketing@velaspa.com
Please remember to purchase the tickets from authorized sellers only:- on La Fenice Opera House website; by phone Venezia Unica +39 041 272 2699
PAYMENT METHOD
The following payment methods are accepted:- cash
– debit card
– credit card Visa, MasterCard, American Express
– wire transfer (Swift) made to Ve.La S.p.A., Intesa San Paolo, IBAN: IT18D0306902117074000659874, BIC: BCITITMM.

 

In case of payment made by wire transfer, this latter must take place within five (5) days after the customer receives confirmation of the availability of the requested seats. (There is no surcharge for this service)

The proof of payment, documentation or receipt shall be sent by email to (ticketing@velaspa.com)

By exhibiting subscription ticket of the La Fenice Theatre at the ticket office of the Garage San Marco at Piazzale Roma, our customers can benefit from a promotional rate of € 12 from 14.00 to 04.00 hours. All day € 22.

For the parking service reservation is required, subject to availability of seats, either calling at least 24 hours in advance before the beginning of the show at (+39) 041 5232213 or write to edp@garagesanmarco.it

It is necessary to show the subscription ticket before payment at check-out at the Garage.

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